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Old 07-16-04, 05:30 AM   #16 (permalink)
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Leon,

Sounds like you got a jerk down at Air Canada. I've never had a problem.

Corey
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Old 07-16-04, 06:43 AM   #17 (permalink)
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Quote:
Originally posted by BOAS_N_PYTHONS
LEONCURRIE:

Wow, this will put a few of us out when it comes to shipping. I myself have not shipped anything this past week so I don' t know what this situation is but will check both airlines tomorrow. Never had a problem before since my methods are somewhat over kill at times on packaging.

Youn mention they result of you going to Air Canada and then being denied. My question is this and please don' t take offense it is simply part 2 to that situation.

What were you shipping and describe the method you used to package them animals in detail, please?

Everything from protecting the animal to securing it in it package and the airlines basic standard rules. Reason I ask is maybe they saw something that was not up to par and then they went to an extreme description of what they want done. Because I once was asked something like this by Air Canada and they started reading the manual to me. Then I said how I have done it for years with fish and boids and parrots and they said it was OK.

Again please don' t take offense as I do not know you and your shipping methods so I simply want part 2 to this situation.

Thank you.

Cya...

Tony

Hey Tony,

The way the snake was packed was not an issue. It was the styro-foam/cardboard container that was the issue. He said it was not crush proof and does not follow the new guidelines.
The last thng I want to do is cause problems. I just think that everyone should be aware of this. I have shppied many times in the past without any problems. The styro-foam/cardboard container that I was going to use is the same one that I received reptiles from Don Patterson.

Leon
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Old 07-16-04, 06:48 AM   #18 (permalink)
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For those of you not having problems I wonder if it's just a matter of time or what? We want to complain to someone but we're affraid that if we say other airports aren't being this strict why are you that they might crack down and make all airports this strict. I've run into something once already between airports in NB where one never asked to check the box and the other would not put it on the plan until I opened it for them.
Cheers,
Trevor
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Old 07-16-04, 07:18 AM   #19 (permalink)
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The last time we shipped, the lady asked us when the last time the snake had food and water, and then wrote it down. I thought it was a bit odd, and then nevously she asked us if there was anything else she needed to know.

Ryan
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Old 07-16-04, 07:21 AM   #20 (permalink)
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I'm confused. Should I pursue this subject and ask why other people can ship with styro/cardboard containers or should I build this coffin like crate?
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Old 07-16-04, 07:30 AM   #21 (permalink)
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I have always shipped in wooden crates when I did the bulk of my exporting to the USA.. I haven't shipped anything in quite a few years and was actually shocked to find out that people were simply using styrofoam with no wooden external. When we used to order from Tom Crutchfield and Louis Porras they would always ship in the wooden crates... It was always the way in the 80's and 90's... I'm not sure when the wooden crate rule started being bypassed.
I must admit it is odd that you can ship fish in styro and carrboard but not herps.
The IATA rules have always been a pain and the worst part is , its unpredictable what you'll be told at the airport from one day to another. Sometimes they are followed by the letter and other times they are not.
There was a time when every snake had to be suspended in a bag, then inside a container. I still have a box of Steve Hammacks old socks from when he used to ship to me in the 90's. His shipment was rejected because the snakes weren't suspended in bags, inside secondary containers.. On top of that American airlines requires a vert certificate to ship snakes out of the USA... and even know its not a Canadian requirement his cargo (my snakes) were refused boarding until he got a vet letter which is ridiculous. As if a vet can tell if a snake is carrying anything.

You guys are lucky Air Canada still takes snakes in Canada.
I recently had to scrap flying a shipment to Texas. Air Canada has stopped taking all cargo to DFW and most of the US airlines require you to be a verified shipper(like Delta and US air) I had access to Delta through a friend but they wanted 168 bucks flat rate to take live animals and it still wouldn't have arrived before US customs closed at 5PM... which is a huge problem in the states because most airlines wont hold live cargo overnight.
Getting animals to customers will continue to be a huge hassle both internationally and domestically.
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Old 07-16-04, 07:42 AM   #22 (permalink)
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Well said Roy.
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Old 07-16-04, 07:50 AM   #23 (permalink)
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Quote:
The last time we shipped, the lady asked us when the last time the snake had food and water, and then wrote it down.
Same here. But then when I told here who often snakes eat she thought it was a silly question too.
Roy if this is the wave of the future I think my order this fall may end up being my last for a while. Looks like I'll be driving to TO a lot more.
Cheers,
Trevor
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Old 07-16-04, 08:47 AM   #24 (permalink)
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If this becomes a regularily enforced thing, I'm sure the shipping population will drop dramatically

Quote:
Originally posted by BoidKeeper
We want to complain to someone but we're affraid that if we say other airports aren't being this strict why are you that they might crack down and make all airports this strict.
We can still complain and build arguements while leaving out that tidbit of info as to not get ourselves any deeper.
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Old 07-16-04, 09:03 AM   #25 (permalink)
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I ship my leos with Air Canada all the time, well at least when I have orders that need to be shipped.

I've never had a problem and I always ship with styrofoam lined boxes. Once, however, I did have an attendant ask me how the geckos were packaged inside. I can understand them asking this but if they don't open the box and check, I could tell them anything I want.

Once I had the attendant give me a bit of regulation info to read and then asked me if they were packaged according to this. I don't think they were packed EXACTLY as stated but I told him what I had them packed in, etc, etc, and he said "Sounds close enough to me as long as they can get air and are packaged individually."

Trust me, if I ever am shipping any type of snake and they want it crated I'll tell them where to shove that rule and mention how geckos, fish, rodents, etc, are shipped and why on earth should snakes be shipped any differently?!?!?!?!

My two cents anyway.

Diana.
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Old 07-16-04, 11:35 AM   #26 (permalink)
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Ha ha Tony, thank god I live in BC where lumber is CHEAP! LOL!!
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Old 07-16-04, 02:11 PM   #27 (permalink)
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Sorry tried erasing this post due to spelling errors.

But bottom one is the right one.

Cya...

Tony

Last edited by BOAS_N_PYTHONS; 07-16-04 at 02:19 PM..
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Old 07-16-04, 02:13 PM   #28 (permalink)
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EVERYONE:

Well after finally getting through at my Air Canada they then gave me the number.

1 - 866 - 615 - 1155

This takes you to live animal cargo information department.

I simply asked if you have a snake from 15 - 36" or more packaged in a small plastic container and made secure then placed in some support like rolled up or crunched newspaper or Styrofoam chips then inside a Styrofoam box and strong cardboard box and sealed and labeled as they instruct. Or if you have a few snakes in same package done the same way. I even described the cardboard box dimensions of 24" x 24" x 12" (average size).

The agent on the phone said that is perfect.

I then said reason why I am asking is because I heard there might be new rules placed recently on shipping reptiles and snakes that are 24 inches into wooden crates.

They said there is no new rules and they have not heard of the crate system unless on really large 30 plus lbs animals. In this case I myself agree too.

The agent said the way I described the packaging for snakes is perfect and no reason to see otherwise. And they do not know of this new rule which they would be the ones to enforce anyways. So LEONCURRIE all I can say is something happened with you at your location, maybe a new agent trying to do things by the book to the extreme or they felt you did something wrong in the shipping or something else. Not saying you did something wrong, only saying from this phone call I made today about 15 minutes ago. The normal standard shipping methods I use and others use seems to be fine.

So all of you thinking a new crate business, lol........sell your shares........lol.

Hope this helps, if not call them yourselves.

My 2 cents, back in my pocket.

Cya...

Tony

Last edited by BOAS_N_PYTHONS; 07-16-04 at 02:42 PM..
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Old 07-16-04, 02:18 PM   #29 (permalink)
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Great news Tony... that is such a relief.

Thanks for taking the time to make the call.
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Old 07-16-04, 02:33 PM   #30 (permalink)
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I second what Corey said.... I have never had a problem.
Air Canada cargo is a corporate mess.... They don't know what they are doing half the time and there seems to be no communication w/ in the company. If you have a problem always go to the top, talk to the cargo manager and let him/her know "You do it all the time". After I say that, they never rebuttal me.

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