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Old 04-30-04, 03:09 PM   #21 (permalink)
latazyo's Avatar
Join Date: Dec-2003
Posts: 832
all of the facts are true, and I am on your side, however, you may have received a more tolerable response had you been more professional in your first letter

if I were reading your letter, your first sentence would put me in a sour mood right away and would most likely affect how I read into the rest of your letter
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