ya there hotmail has been down and up again for a while, but do you go to www.hotmail.com???
if so then try another way. its to go to www.msn.com
sign in and click on hotmail and you get in like normal, my mom was having trouble so i helped her out. A why they can hack your account is by answering the secret question and if they get it right the account is theres, so you have to be careful, and maybe cause you key board is in caps lock, it neve rlets me in if i ahve myne on caps lock, just some suggestions