I can't believe you even let a person like that into your home. If she has already done all these things, frankly I would have beaten the crap out of her for even thinking about giving me attitude when I asked her not to touch them. Someone who has almost hurt my snakes, lost my snakes and then treats my house like hers? LOL black eyes here we come. She would never be allowed in my home again, I wouldn't even want her on my msn.
It sucks you know people like that, I would ditch them right away. I totally agree with Invictus post.