Here's the url to the pet trade article:
I think that that article is well written...they haven't written anything entirely inaccurate. It is those things that bring bad press to this hobby. That is why we have to be sure to research species before buying to ensure proper husbandry, research breaders/stores to ensure origin etc...
It sucks when people who take care of their animals are lumped in with those who don't but that's life.