I have looked up the email address where complaints can be sent. I know I am writing and I urge every Canadian to do so. I know it may not have taken place in your province but the laws in Quebec regarding animal welfare are so few that it is absolutely discusting that they don't even enfore the few they do have.
If people don't speak up, this thing will just get swept under the carpet and forgotten which is the worse possible outcome...
Keeper of 5 snakes, leopard geckos, 1 green iguana, 20+ tarantulas, 2 dogs & a bunch of rats!