I could have gone about it nicely, but what good would it have done? He should have known full well prior to even owning that ball python that feeding live is stupid. And maybe I would have gone slightly lighter on him if he had at least tried. I probly wouldn't have been rude at all, except a snake was hurt. All the warnings were out there, right in plain site. If he'd been feeding live with no prob I'd have lectured him, but his snake got hurt because of sheer stupidity. Manners were left at the door when his piss poor husbandry caused serious harm for his snake. He already knew feeding live was dumb.