I've had good experiences and bad experiences with WestJet. The one time they were extremely disorganized and had no clue what was going on, and apparently the shipper had jsut as much trouble shipping them to me as I did picking them up. 4 hours after arrival I finally got to pick up my parcel, which was carried an tossed every which way, poor snakes weren't too happy
They sent us on a goose chase.....go meet us over in the parking lot by thos egates, then go over to the front desk, then here, then there.....argh! The rest were fine though, on time and in good condition. I still use WestJet and haven't had anymore difficulties.